DualGiven app support

Help for your next flight.

For help with sign-in, syncing, training records, documents, or billing, email info@dualgiven.app. Include the device model, app version, and what happened. Please do not email passwords or sensitive student records.

Useful places to start

ACCOUNT ACCESS

Can’t sign in?

Reset your password on the web sign-in page. If you use an invitation or Google sign-in, tell us which step failed.

OFFLINE WORK

Waiting for a record to sync?

Keep the app installed and your pending work on the device. Reconnect, open the app, and check its save status before deleting anything.

RECORDS & PRIVACY

Need help with your data?

Contact us for access, correction, or deletion requests. See the Privacy Policy for how DualGiven handles records.